Important information for CtrlPrint 2020 & 2021

In preparation for the upcoming Annual Report season we would like to take the opportunity to inform you of some important topics.

Be aware of InCopy/InDesign 2021 (v.16)
Adobe recently released a new version of InDesign and InCopy. This is not an update to your existing versions but a different application. This version is not yet compatible with CtrlPrint and will not work with documents in the system.

Please note that in some cases this version may be installed automatically and remove the version you need. Information for how to reinstall earlier versions can be found on our support site here.

CtrlPrint recommends InCopy/InDesign 2020
For this season we recommend InCopy/InDesign version 2020 (v.15). We still support CC2019 (v.14) but please note that it is no longer available via the Creative Cloud application – it can be downloaded here. (Note that the version you need is based on the version used to create your files. Contact your project manager if you are unsure which is, or will be, used.)

Don’t forget to update Transfer Manager
A lot of avoidable issues can be avoided by making sure that CtrlPrint Transfer Manager is up to date. (The latest version is 1.5.1.) This is especially important if you will be using our ESEF reporting tool or if you are upgrading your InCopy or InDesign version. Instructions can be found here:

Update Transfer Manager for Windows
Update Transfer Manager for Mac

Need a refresher?
We offer free online training courses for all users.
Click here for training courses in English
Click here for training courses in Swedish

You can also find short tutorials here:
Tutorials in English

For ESEF workshops please contact your Account manager. Contact information can be found here.

Thank you for your time!

Kind regards,

The CtrlPrint team